What Do You Hate Most About Cell Phone Service?

Information Week has listed Six Things Customers Hate About Cell Phone Service.

1. Disabled Features
2. Phones locked to one network
3. Restricted Internet Access
4. Unreliable Service
5. Incompatible products and services
6. Can't use phones as laptop modems

Personally, I'm really frustrated by #1,3, and 6. The restricted Internet Access bugs me quite a bit. First of all, my phone is pretty slow in accessing the Internet, and when it does, there are many sites I can't access. I have no idea why I can't get Google maps on my phone even though the phone is definitely supported by the mobile version of Google maps.

Also, I switched from my last provider because they were on CDMA instead of GSM. When I called to ask my old provider when they'd be switching to GSM, the service rep said "probably never". I said, "OK, then please cancel my service" and instead of trying something to keep me as a customer, the rep just said "OK!". Sheesh, that's pretty poor training....also the guy who cancelled my account was very quick and responsive...he's obviously trained well.

I'm waiting for the time to come when cell phone users in North America can get past the stone age of cell phones and be on par with the phones and service that users in Europe and Asia already enjoy. At some point, the cell phone providers must have to give up some of their control, right?

What bothers you about cell phone service?