What Tech Support Problems Do People Have?

As part of our continuing effort to make ProductCritic the most useful site on the Internet for helping you decide if you should buy a certain digital camera, camcorder, or cell phone, we've worked with FixYa to be one of the first sites to support their widget.

If you don't know what FixYa is, they had recently been written up on Lifehacker. In short, FixYa is a database of user-submitted instructions for fixing tech support issues for various products. They have a pretty good database so far and are continually adding more support answers.

We've started adding the widget to every new product that we enter into ProductCritic and will, over the next little while, add the widget to all the existing products that are on ProductCritic. We've already added them to the Top 10 Rated Digital Cameras. I've included a pic of what the widget looks like and you can see it on ProductCritic's page of Apple iPhone reviews.

I like the widget as it adds another level of information for people who are trying to decide whether to purchase a particular product. It provides a quick glimpse at what problems people may be having with a product despite the reviews or scores that professional reviewers are giving.

We will continue to make ProductCritic as helpful as possible a tool so that when you do finally make a purchase of a camera, camcorder, or cell phone, you have the greatest chance of being happy with your purchase.

If you'd like to see a feature on ProductCritic that would help you in making the right purchase decision for you, let us know!